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Customer service and technical knowledge were excellent! So if you are looking for a place that knows what they are doing and has reasonable prices this is it! ~Kudos!~
Great alternative to the overpriced factory dealer service!
Sachi was highly recommended by a friend who previously managed another auto repair shop. Pleasantly surprised with his service and professionalism. Thoroughly answered every question, followed up on a couple repairs, gave expert advice for the future, all in all a great experience. His service is far and away so much better than most garages. Truly recommended !
Truly worth my time and money. Mr. Sachindra Desaram knows his cars and has given my solid advice on what needs to be done to my car. I'm really glad I followed his repair recommendations because the quality of my commute feels like it did when I first bought the car 8 years ago. His integrity and detail to quality workmanship is far beyond what i expected it to be because i have had difficulties with other shops (even dealerships) not providing the same quality. I commute 110 miles round-trip 4 days a week and I'm really impressed with the quality, expertise and honesty that Mr. Desaram at A & L has provided to me. I will definitely continue to return to him for consultation and service.
These days it is very hard to find a good, reliable and honest mechanic but I think I did. I was at an outing and one of the attendees was raving over their mechanic and how great he was. So I took the name and number for the mechanic and it was for Sachindra Desaram of A&L Automotive. The one thing that immediately impressed me was how responsive he was to my texts and phone calls. I told him I needed a brake job done along with some other little things. I took my vehicle in and dropped it off. Before I left, Sachindra and I ended up having a delightful 30 minute conversation about the history of A&L and life in general. A day later my vehicle was fixed and the price was very reasonable. If you are looking for a good, reliable and honest mechanic, take your vehicle(s) to Sachindra!
I have been going to A&L Automotive for at least 15 years. I had very good experiences with the previous owner, Ralph. This was my first experience with Sachindra Desaram, who took the business over when Ralph retired. I brought my 2003 S Type Jaguar in because the check engine light was on, and it needed an emissions inspection. The check engine light was because of a defective knock sensor, which didn't affect engine performance. Sachindra tried alternatives to replacing the sensor, as replacing the sensor involved removing the water pump, in order to get through the inspection at the least cost to me. He wound up replacing the sensor, which was more expensive, but based on my experience, his price was cheaper than other shops that work on Jaguars. I found he was very knowledgeable of the maintenance requirements for the car. He was also very flexible with arrangements for me to get the drive cycles done to reset the sensors in the emissions control system. I plan to return to have some additional work done soon.
Great service and knowledgeable technicians. The parking lot is always crowded though
Totally recommend - excellent customer service and I trust them. I've been coming to these mechanics for over a year - both at this location and his previous one. I drive a 16-yr-old car so I don't want to spend a lot of money on the car, and I don't have a car background and I trust them. They help me save money by telling me which repairs are required, optional, or wait-and-see. Always friendly, polite, and courteous. With the billing, they'll give me estimates, and when they can't, they explain why, so I'm not surprised. Have recommended them to friends as well.
Totally recommend them - excellent customer service and I trust them.
I've been coming to these mechanics for over a year - both at this location and his previous one. I drive a 16-yr-old car so I don't want to spend a lot of money on the car, and I don't have a car background and I trust them. They help me save money by telling me which repairs are required, optional, or wait-and-see. Always friendly, polite, and courteous. With the billing, they'll give me estimates, and when they can't, they explain why, so I'm not surprised. Have recommended them to friends as well
We have two older cars. Sachen keeps them both running. He does his research, and has always been able to make the fix. He also advises on what ca wait till later. Great service every time.